Salary : 15000 - 18000
Job Type Fulltime
Experience 0 - 1
Category Automobile sales & services
Time 9.00 AM - 5.30 PM
Gender Female
Age Limit 30
Vacancies 1
Working Days monday - saturday
Eligibility Degree
Malayalam
Degree
Incentives
we are the leading automobile service centre in Thrissur.We are seeking a dynamic Customer Relations Executive to join our team. This role is pivotal in maintaining a high quality, customer-focused environment. You'll be the first point of contact for our clients, ensuring their needs are met and their expectations exceeded.Handle customer inquiries professionally and promptly.Identify and assess customers’ needs to achieve satisfaction.Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.Prepare reports by collecting and analyzing customer information.
Effective Communication Skill
Strong phone contact handling skills and active listening.
knowledge in MS Office