Salary : 12000 - 15000
Job Type Fulltime
Experience 0 - 1
Category Education / training centers
Time 10.00 AM - 5.00 PM
Gender Female
Age Limit 35
Vacancies 2
Working Days monday - saturday
Eligibility Plus two
Malayalam
Plus Two / Degree
Incentives
Customer Relation Executive Vacancy in Cheroor,Thrissur , We are one of the best Online Tuition Providers in Thrissur seeking for an efficient Customer Relation Executive for our firm.This role is pivotal in maintaining a high quality, customer-focused environment. You'll be the first point of contact for our clients, ensuring their needs are met and their expectations exceeded.Handle customer inquiries professionally and promptly.Identify and assess customers’ needs to achieve satisfaction.Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.Prepare reports by collecting and analyzing customer information.
Excellent Communication Skill
Strong phone contact handling skills and active listening.
Knowledge in MS Office